If you are considering filing a complaint against a psychologist, school psychologist or supervised psychologist the complaint form and supporting documents can be found below.
Before you start the complaint process we suggest that you complete a license search to make sure that the person is a licensed psychologist or school psychologist.
You can access that here.
The Form, Rules and Code of Conduct - Complaint Form Title 17, Series 4 – Disciplinary and Complaint Procedures for Psychologists Title 17, Series 6 - Code of Conduct
How the Complaint Procedure Works
Complaint Filed and Sent to Psychologist or School Psychologist
- A complaint is sent to the Board, which is copied and sent via certified mail to the psychologist.
- The letter notifying the psychologist will also be sent to the complainant.
- The psychologist has 30 days from receipt of the complaint to send a response to the Board office.
- After the psychologist’s response arrives at the Board office it will be copied and sent to the complainant via certified mail, all parties will be notified by mail.
- Upon receiving the psychologist’s response, the complainant will have 20 days to send a response to the Board office. A complainant can also choose not to send a response.
Review by Executive Director
- After the 20-day period, the complaint and the response(s) will be reviewed by the Executive Director.
- The Executive Director may assign the case to an Ethics Investigator or may opt to have the Ethics Committee review the case.
Additional Information May Be Sought
- Additional information may be sought from either party by the Ethics Investigator or the Ethics Committee.
Review by the Ethics Committee
- The Ethics Committee will review the entire case and if an Ethics Investigator was used will review the Investigator’s report.
- The Committee will make a recommendation to the Board.
- At the next meeting of the Board the Ethics Committee will make their recommendation to the Board.
- The Board will then vote to find probable cause or no probable cause.
No Probable Cause Found
- If the Board finds no probable cause the case is closed. All parties will be notified via certified mail.
Probable Cause Found
- If the Board finds probable cause, a consent decree will be sought.
- A consent decree lays out the violation(s) and offers remediation to be completed by the psychologist.
- If there is no agreement to a consent decree, a hearing will be offered before a court reporter and an Administrative Law Judge (ALJ) who will hear both sides of the complaint.
- The ALJ will then review the case and make a recommendation.
- The hearing materials and transcript will be provided to the Board members for their review.
- At their next meeting the Board will then issue a final decision which may result in finding of no violation or a final order which may include revocation, suspension and/or remediation that the psychologist must complete.