File a Complaint

If you are considering filing a complaint against a psychologist, school psychologist or supervised psychologist the complaint form and supporting documents can be found below.

Before you start the complaint process we suggest that you complete a license search to make sure that the person is a licensed psychologist or school psychologist. 
You can access that from the main page.


The Form, Rules and Code of Conduct -  Complain​t ​Form     Title 17, Series 4 – Disciplinary and Complaint Procedures for Psychologists     Title 17, Series 6 - Code of Conduct

How the Complaint Procedure Works

Complaint Filed and Sent to Psychologist or School Psychologist

A complaint is sent to the Board, which is copied and sent via certified mail to the psychologist.
The letter notifying the psychologist will also be sent to the complainant.


Psychologist’s Response

The psychologist has 30 days from receipt of the complaint to send a response to the Board office.
After the psychologist’s response arrives at the Board office it will be copied and sent to the complainant via certified mail, all parties will be notified by mail.


Complainant Response

Upon receiving the psychologist’s response, the complainant will have 20 days to send a response to the Board office.  A complainant can also choose not to send a response.  


Review by Executive Director

After the 20-day period, the complaint and the response(s) will be reviewed by the Executive Director. 
The Executive Director may assign the case to an Ethics Investigator or may opt to have the Ethics Committee review the case.


Additional Information May Be Sought

Additional information may be sought from either party by the Ethics Investigator or the Ethics Committee.


Review by the Ethics Committee

The Ethics Committee will review the entire case and if an Ethics Investigator was used will review the Investigator’s report. 
The Committee will make a recommendation to the Board.


Board Review

At the next meeting of the Board the Ethics Committee will make their recommendation to the Board. 
The Board will then vote to find probable cause or no probable cause.


No Probable Cause Found

If the Board finds no probable cause the case is closed.  All parties will be notified via certified mail.  


Probable Cause Found

If the Board finds probable cause, a consent decree will be sought. 
A consent decree lays out the violation(s) and offers remediation to be completed by the psychologist.


Hearing

If there is no agreement to a consent decree, a hearing will be offered before a court reporter and an Administrative Law Judge (ALJ) who will hear both sides of the complaint.
The ALJ will then review the case and make a recommendation.


Board Review

The hearing materials and transcript will be provided to the Board members for their review. 
At their next meeting the Board will then issue a final decision which may result in finding of no violation or a final order which may include revocation, suspension and/or remediation that the psychologist must complete.