File a Complaint


If you are considering filing a complaint against a psychologist, school psychologist or supervised psychologist the complaint form and supporting documents can be found below.

Before you start the complaint process we suggest that you complete a license search to make sure that the person is a licensed psychologist or school psychologist. 
You can access that here


The Forms, Rules and APA Code -  Complaint Form       Title 17, Series 4 – Disciplinary and Complaint Procedures for Psychologists     APA Code of Ethics

How the Complaint Procedure Works

Complaint Filed and Sent to Psychologist or School Psychologist

  • A complaint is sent to the Board, which is copied and sent via certified mail to the psychologist.
  • The letter notifying the psychologist will also be sent to the complainant.


Psychologist’s Response

  • The psychologist has 30 days from receipt of the complaint to send a response to the Board office.
  • After the psychologist’s response arrives at the Board office it will be copied and sent to the complainant via certified mail, all parties will be notified by mail.


Complainant Response

  • Upon receiving the psychologist’s response, the complainant will have 20 days to send a response to the Board office.  A complainant can also choose not to send a response. 


Review by Executive Director

  • After the 20-day period, the complaint and the response(s) will be reviewed by the Executive Director. 
  • The Executive Director may assign the case to an Ethics Investigator or may opt to have the Ethics Committee review the case. 


Additional Information May Be Sought

  • Additional information may be sought from either party by the Ethics Investigator or the Ethics Committee.


Review by the Ethics Committee

  • The Ethics Committee will review the entire case and if an Ethics Investigator was used will review the Investigator’s report. 
  • The Committee will a recommendation to make to the Board. 


Board Review

  • At the next meeting of the Board the Ethics Committee will make their recommendation to the Board. 
  • The Board will then vote to find probable cause or no probable cause. 


No Probable Cause Found

  • If the Board finds no probable cause the case is closed.  All parties will be notified via certified mail.  

 
Probable Cause Found

  • If the Board finds probable cause, a consent decree will be sought. 
  • A consent decree lays out the violation(s) and offers remediation to be completed by the psychologist. 


Hearing

  • If there is no agreement to a consent decree, a hearing will be offered before a court reporter and an Administrative Law Judge (ALJ) who will hear both sides of the complaint. T
  • he ALJ will then review the case and make a recommendation.


Board Review 

  • The hearing materials and transcript will be provided to the Board members for their review. 
  • At their next meeting the Board will then issue a final decision which may result in finding of no violation or a final order which may include revocation, suspension and/or remediation that the psychologist must complete. 


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